Welcome to https://www.surreyvolunteering.com

This is the official site for Surrey University Student Union volunteering service.

BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE, YOU CANNOT USE THE WEBSITE, PARTICIPATE IN OUR ACTIVITIES OR HELP ORGANISE OPPORTUNITIES THROUGH THE WEBSITE.

Any information you provide to us through the Website will processed in accordance with our Volunteering Privacy Policy.

 

Service Terms of Use:

As an individual using this website for personal use or as an individual using this website on behalf of an organisation, you are bound by the Terms and Conditions listed below. If you are using the website on behalf of an organisation you are classified as “Provider Staff” and the opportunity posting organisation you work for/with (referred to in these Terms and Conditions as “the Provider”) has entered into an agreement with OpenCampus UK Ltd and Surrey Students’ Union under which it agrees to carry out certain obligations. Below are listed some of the key Provider obligations that you also agree to comply with as a member of Provider Staff. If there are any additional obligations that you need to comply with that are not mentioned in these Terms and Conditions, it is the responsibility of the Provider to tell you about these.

 

1. Introduction

If you use the Website, you must comply with the following Terms and Conditions:

(a) You agree not to do anything that would bring OpenCampus UK Ltd, Surrey Students’ Union, and their public image into disrepute;

(b) You agree that you will allow individuals from ages 18 and upwards to join your programmes and provide a safe, secure, and nurturing environment in which they can complete the activities for your programmes;

(c) If you have any concerns about an individual’s mental capacity or suitability to consent to participate in or join the Programme, or participate in an Opportunity, you agree to take all necessary steps to ensure the individual only participates in opportunities that are suitable, and that do not put him/her at risk;

(d) You agree to comply promptly with all reasonable requests from OpenCampus UK Ltd and Surrey Students’ Union to provide data, information, documents, and materials relating to these Terms and Conditions or the Programme;

(e) You must comply with these terms when you contribute Content to the Website;

(f) We will only share the information you provide to us with other people or organisations in accordance with our Privacy Policy. We will share your information with third parties in the situations listed in the Privacy Policy;

(g) You agree that OpenCampus UK Ltd may at any time and without prior notice to you replace or amend these Terms and Conditions. Your continued use of this website after amendments are made means you accept the Terms and Conditions as updated. You should therefore visit this page regularly to review the Terms and Conditions.

 

2. Website Use

(a) Except as permitted in these Terms and Conditions, you can not alter the Website in any way or do anything that might or will damage or disrupt the good working order of the website or our equipment or software;

(b) You must keep secret any password you have and not let any other person or organisation use it. You must notify us immediately of any suspected misuse of your password;

(c) You may link to any page of the Website for non-commercial purposes provided that You do so in a way that is fair, legal and which does not damage our reputation. For the avoidance of doubt, the linking site must not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable in our opinion. If there is any doubt about the content of linked pages, we reserve the right to cancel your access to the website with immediate effect and without notice;

(d) You must not link to our Website in such a way as to suggest any form of association, approval, or endorsement on our part where none exists;

(e) If You would like to link to our site for commercial purposes or any purpose not included above, please contact us;

(f) We reserve the right to withdraw linking permission at any time and without notice;

(g) Access to our Website is permitted on a temporary basis and we reserve the right to withdraw or amend the Website and its content and functions without notice. You are responsible for making all arrangements necessary to access this Website. You are also responsible for ensuring that all persons accessing our Website through Your internet connection or at Your Organisation are aware of these Terms and Conditions;

(h) We reserve the right to terminate an account on the site and/or refuse access to the user dashboard at any time. We shall not be liable for any loss or damages whatsoever arising from a Registered User's inability to access any pages or content on the site.

 

3. Accuracy

(a) OpenCampus UK Ltd does not guarantee that the information contained on the Website, particularly with regard to your organisation is accurate, verified, or complete. OpenCampus UK Ltd accepts no liability if you or any person or organisation relies on or uses the information;

(b) OpenCampus UK Ltd does not guarantee that the Website will be uninterrupted or error free, or that the Website or your use of it will be free of viruses or harmful material. You are responsible for ensuring that your computer is suitable to use the Website;

(c) Information, images, comments, features, blogs, jobs, opportunities, and other content displayed on the Website, (the “Materials”), are not intended as advice and should not be relied upon as such. We disclaim all liability howsoever arising whether in contract, tort or otherwise (including, but not limited to, liability for any negligent act or omissions) to You or any person in respect of any claims or losses of any nature, arising directly or indirectly from:

            3 (c) 1. Anything done or the consequences of anything done or omitted to be done wholly or partly in reliance upon the whole or any part of the contents of this Website;

            3 (c) 2. The use of any Materials on this Website or unauthorised access to this Website or otherwise. We will not be responsible for any breach of these Terms and Conditions caused by circumstances beyond Our reasonable control;

            3 (c) 3. Although we have no obligation to moderate content on this Website, we reserve the right to monitor any information transmitted or received through our Website. We reserve the right to reject, block, suspend or remove Your Content at any time and at our sole    discretion, including in response to any complaints or objections received by Users or any other party in respect of Your Content. We in no way guarantee that Your Content or any part of it will be displayed on the Website.

 

4. Information you provide to us

(a) You agree that any information you provide to us is true;

(b) Any information you provide to us through the Website will be treated in accordance with our Privacy Policy;

(c) You agree that any information you provide to us; logos, information, images, and data can be used at our discretion for marketing and reporting purposes at any time;

 

5. Your Content

You agree to use the Website in accordance with the following rules:

(a) All content submitted by You, including, but not limited to, Your name, biographical information and all other names, likenesses, graphics, logos, marks, text, images, photographs, and all other information and material shall be called "Your Content" for short;

(b) Your Content posted on the Website remains Your property. However, by posting Your Content onto the Website, You grant to OpenCampus UK Ltd a non-exclusive, perpetual, irrevocable, transferable, royalty-free licence (including full rights to sub-licence) to use Your Content (including, without limit, the right to adapt, alter, amend or change Your content) in any media throughout the world without restriction, and You warrant that any material You submit is Your own work or that You have obtained all necessary rights and permissions of the relevant owner and that You have all relevant rights in Your Content to enable You to grant the rights in this clause.

5.1. You hereby unconditionally and irrevocably waive and agree not to assert all moral rights and any other similar rights and all right of publicity and privacy in any country in the world in connection with our exploitation of the rights in Your Content granted here to the maximum extent permissible by law.

5.2. Publication of Your Content will be at our sole discretion, and we are entitled to make additions or deletions to any such material prior to publication, after publication or to refuse publication.

5.3. Whenever You submit Your Content to the Website, Your Content must comply with our Content Standards below. If You do not comply with our Content Standards, we reserve the right to suspend You from using the Website and/or accessing the My Account members' areas without notice

5.4. If you are posting content on behalf of an organisation, by uploading Your Content you confirm and agree that you have permission to post the content to the System on behalf of the organisation and take full responsibility for agreeing to these Terms and Conditions on behalf of the Provider for which you are posting the content.

5.5. You undertake to us that Your Content or its use in accordance with these Terms and Conditions shall not:

i. infringe copyrights or database rights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any other person or entity;

ii. contain any personal information relating to any persons under 18 unless You are either their parent or legal guardian or have obtained the signature and authority of a parent or legal guardian of any such person permitting You to submit such person’s name or other content related to such person;

iii. contain any content that does not meet our Content Standards (see below);

iv. contain any malicious code, such as viruses, worms, Trojan horses or other potentially harmful programs or material; or

v. violate any applicable law, statute, ordinance, rule or regulation;

vi. if Your Content contains any material that is not owned by or licensed to You and/or which is subject to third party rights, You are responsible for obtaining, prior to submission of Your Content, all releases, consents and/or licenses necessary to permit use and exploitation of Your Content by us in accordance with these Terms and Conditions without additional compensation;

vii. we reserve the right to remove, without notice or explanation, any content that overtly promotes links to external sites or materials without contributing anything of substance to the Surrey Volunteering community.

 

 

6. Promoting opportunities

(a) In addition to the above regarding Your Content, if Your Content is a volunteer opportunity, then it must:

6 (a) 1. Be voluntary – an activity that anyone can do by choice without coercion or payment;

6 (a) 2. Be non discriminatory - anyone with the required skills and availability can apply to do it;

6 (a) 3. Be not for profit;

6 (a) 4. Be a genuine opportunity that Your Organisation is actively recruiting for;

6 (a) 5. Only relate to an offer for a voluntary position within Your Organisation;

6 (a) 6. Be listed only against appropriate categorisation;

6 (a) 7. Be listed only against locations that are appropriate to where it takes place;

6 (a) 8. Be removed promptly when it becomes unavailable;

(b) Should you receive an expression of interest as a result of a listed volunteer opportunity on the Website, You must:

6 (b) 1. Respond to each applicant in a prompt manner (within 7 days), even when the opportunity is no longer available;

(c) Should you receive a request from a volunteer to endorse their work, You must:

6 (c) 1. Consider giving endorsements, where you have the capacity, to recognise someone has volunteered for You or Your Organisation;

6 (c) 2. Only endorse work that is genuine and has been completed by the volunteer for You or Your Organisation to the best of your knowledge;

(d) In addition to the above regarding Your Content, if Your Content is an employment opportunity, then it must:

6 (d) 1. Be for a valid offer of employment;

6 (d) 2. Be non-discriminatory - anyone with the required skills and availability can apply to do it;

6 (d) 3. Be compensated in line with the employment law in the country and jurisdiction in which it is being offered;

6 (d) 4. Be listed only against appropriate categorisation;

6 (d) 5. Be removed promptly when it becomes unavailable;

 

7. Information On The Website

(a) Views and opinions expressed in the Materials and content submitted by Registered Users are those of the individual submitting the material, not those of OpenCampus UK Ltd or Surrey Students’ Union and we accept no responsibility for the content of such posts.

(b) If You find any content on the Website to be in any way offensive, obscene, defamatory, racist, harmful, inaccurate, unlawful, illegal or deceptive in any way, please or contact us at ussu.complaints@surrey.ac.uk

(c) On receipt of Your complaint we may remove or block access to the content complained of and will investigate whether the content breaches our required Content Standards, (described in the section below).

 

Content Standards

1. Your Content must:

i. be accurate where it states facts;

ii. contain genuinely held views where it states opinions; clearly disclose any trade or professional relationship between You and the goods or services which are the subject of Your Content; and

iii. comply with applicable laws in any country in which it is posted.

2. Your Content must not:

i. contain any material which is defamatory of any other person;

ii. contain any material which is obscene or offensive in the opinion of Surrey Students’ Union or OpenCampus UK Ltd;

iii. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;

iv. promote religious or political beliefs;

v. infringe any copyright, database right or trademark of any other person;

vi. contain misleading or deceptive statements or omissions or misrepresent Your identity or affiliation with any person;

vii. falsely represent that You are a consumer;

viii. contain any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or other forms of solicitation or advertisement commercial or otherwise, including but not limited to the promotion of religious beliefs in an unsolicited manner;

ix. be made in breach of any legal duty owed to a third party such as a contractual duty or a duty of confidence;

x. be likely to harass, upset, embarrass, alarm, or annoy any other person;

xi. be likely to disrupt our service in any way;

xii. duplicate content that you have previously posted on your profile, and which is still available for public consumption - for example repeating previously posted volunteering opportunities is not allowable and such posts will be removed without warning;

xiii. advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

 

8. Copyright and monitoring

(a) The content of the Website is owned by OpenCampus UK Ltd, except where otherwise stated.

(b) Intellectual Property

1. Unless otherwise authorised by us You may access, view, and print out one copy of this Website and all Materials on a single device strictly in accordance with these Terms and Conditions.

2. You may only view, print out and use the Website and the Materials for Your own personal, non-commercial use. We expressly reserve all intellectual property rights in and to the Website and the Materials and Your use of the Website and Materials is subject to the following restrictions. You must not:

i. remove any copyright or other proprietary notices contained in the Materials;

ii. use any Materials from the Website in any manner that may infringe any of our copyright, intellectual property right or proprietary right or of any third parties; or

iii. reproduce, modify, display, perform, publish, distribute, disseminate, broadcast, communicate to the public or circulate to any third party or exploit this Website and/or the Materials in any way including for any commercial purpose, without our prior written consent.

 

9. Linked sites and Providers

(a) When you access any other website through the Website you understand that it is independent from the Surrey Volunteering service and that we have no control over that website, or the services offered through it.

(b) Where content on the Website is supplied by others we do not control or endorse such content in any way. This refers in particular to images, videos, and links that you have uploaded to your organisational profile.

(c) Third Party Sites and Content

1. Our Website and/or the Materials may contain links to third party websites. If You decide to visit any third-party site, You do so at Your own risk. We are not responsible for the content, accuracy or opinions expressed in such websites. Links do not imply that we are, or our website is, affiliated to or associated with such sites.

2. Your browsing and interaction on another website, including websites which have a link to our Website, is subject to that website's own rules and policies.

3. Our communications with You may contain information sourced from third party websites. Material from a third-party site will be clearly marked and a link to the source website will be provided. We accept no responsibility or liability for any material supplied by or contained on any third-party website which is linked from our communications with You, or any use of personal data by such a third party.

 

 

10. Liability

(a) In circumstances where you suffer loss or damage arising out of or in connection with the use of the Website, we accept no liability.

(b) OpenCampus UK Ltd shall not be liable for any loss or damage caused or alleged to be caused by your use of another website or resource.

(c) You agree to compensate us and our respective directors, officers, employees, volunteers and applicable third parties in full from and against all third party claims, liabilities, losses and expenses (including reasonable legal fees) suffered by such persons arising out of, or related to or which may arise from Your Content and/or any breach by You of any term of these Terms and Conditions.

10.1. Our Liability

i. To the fullest extent permissible by law, we exclude and disclaim all warranties, terms, conditions and representations that might otherwise be implied by law in relation to this Website. In particular we do not represent or warrant that the Website will be error-free, free of viruses or other harmful components, or that defects will be corrected.

ii. We do not accept liability for any failure to maintain the Website and/or late or failed delivery of any Materials;

iii. We shall not be liable, under these Terms and Conditions for any indirect, special, incidental, or consequential damages or otherwise, even if advised of the possibility of such damages;

iv. The Materials may contain inaccuracies and typographical errors. We do not warrant the accuracy or completeness of the Materials;

v. The Materials may contain inaccurate information about jobs, volunteering events and opportunities and may include inaccurate information about organisations posting such jobs and opportunities. We do not accept any liability for such inaccuracies, and we do not warrant that all such Materials are either genuine and we do not warrant the accuracy or completeness of such Materials;

vi. We shall not be liable for any loss caused as a result of Your actions or inactions based on the Materials available on this Website. However, nothing in these Terms and Conditions shall affect Your statutory rights, and nothing in these Terms and Conditions shall exclude our liability for:

1. death or personal injury arising through negligence;

2. fraudulent misrepresentation; and/or

3. anything else that cannot be excluded or limited by us under English law.

 

11. General

(a) We may assign, transfer, replace OpenCampus UK Ltd or subcontract any or all our rights and obligations under these Terms and Conditions at any time.

(b) If any term of these Terms and Conditions is illegal, invalid, or unenforceable for any reason, the remaining terms shall continue to be valid.

(c) These Terms and Conditions and your use of the Website are governed by English law, and you are subject to the non-exclusive jurisdiction of the English courts.

(d) Except in respect of a payment obligation to OpenCampus UK Ltd.

(e) Failure or delay by either party to enforce an obligation or exercise a right under these Terms and Conditions shall not be a waiver of that obligation or right.

(f) Except where the Provider you work for/with is provided with rights under these Terms and Conditions, these Terms and Conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the Contracts (Rights of Third Parties) Act 1999.

 

12. Notices

All contact or notices to be given in relation to these Terms and Conditions or your use of the Website shall be given:

(a) via email to ussu.legal@surrey.ac.uk or

(b) to you, via these Terms and Conditions or at the email address you provide when creating your Profile (or later update).

(c) Notice will be deemed received when an email is received and acknowledged by us in full.

 

13. Eligibility

The website is intended solely for users who are sixteen (16) years of age or older. To use or register for the website you must either be 18 years old or, over 16 but under 18 years old and possess parental or legal guardian consent.

If we discover or have any reason to suspect that you are under 18 years of age or that you do not have parental or legal guardian consent, then we reserve the right to suspend or terminate your account immediately and without notice. Any registration by, use of or access to the Website by anyone under 16 is a violation of these Terms.

 

14. Jurisdiction and Applicable Law

The Courts of England & Wales will have exclusive jurisdiction over any claim arising from or related to a visit to this Website. English Law will apply to these Terms and Conditions.

 

Glossary

1. “Connection” refers to an organisation with which you have shared your profile information.

2. “Content” refers to any user generated content posted, attached, or added to the Website including but not limited to any commentary, emails, information, screenshots, photographs, pictures, videos, text and artwork.

3. “Opportunity” or “Opportunities” refer to any volunteering, training or job-related activities (including but not limited to projects and events) offered to users on the Website through a Provider.

4. “Provider(s)” refers to organisations offering activities to users through the Website.

5. “Privacy Policy” refers to the privacy policy which can be found here: [Insert link to website]

6. “Programme” refers to the opportunities offered.

7. “Profile” refers to any profile you create during your use of the Website.

8. “System” refers to the OpenCampus technology.

9. “User(s)” refers to anyone using the Website.

10. “OpenCampus”, “OpenCampus UK Ltd", “our”, “we” or “us” refer to OpenCampus UK Ltd, the Website owner

11. “Website” refers to the website hosted at https://www.surreyvolunteering.com/

 

 

 

Volunteering Privacy Notice: 
Surrey Students’ Union Volunteering service is digitally hosted on the OpenCampus platform (owned and operated by OpenCampus UK Ltd). OpenCampus is committed to protecting our users’ information. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We also take appropriate measures to ensure that the information disclosed to us is kept only for so long as is necessary for the purposes for which it is used. However, we may need to disclose your information to lawful authorities if required to do so by law.

 

What information do we collect from you?
Surrey Students’ Union (Surrey SU) collects data that you submit through using the OpenCampus platform. This includes information that you provide to us when you register. We also collect data that you submit to us through other communication with us (for example, by e-mail or chat). Much of the information that we hold about you is collected to help us provide more effective services to you, however it’s your choice whether to include sensitive information on your profile or in your
communication. Please do not post or add personal data to your profile that you would not want to be publicly available. Data collected from users may include:
 Name
 Email
 Phone number
 Gender
 Ethnicity
 Nationality
 Date of birth
 Occupation type (Employed, Student or Alumni)
 City and country you live in
 Company or University that you work or study at
 Information about your specific area of work or study
 Department you work or study in
 Information about your personal preferences
 Skills you have and skills you want to develop
 Career Interests
 CV and LinkedIn profile
 Photos and videos you submit
 Reflective notes and information that you upload
 DBS Number (Disclosure and Barring Service)
 Disability Information

 

How this data is collected:
Data is collected via the OpenCampus platform, in which Surrey SU, along with the individual volunteer who signs up, relevant stakeholders and companies/organisations who are involved with Surrey volunteering, all have access to.

 

Why do we collect this information?
Surrey Students’ Union collects only the data we need, and we keep the data up to date and only for as long as it is needed.
The personal information we collect about you will be used to help recommend relevant opportunities and content to help you advance and facilitate the volunteering opportunities that may be available to you.  We take our obligations for data handling very seriously and it is therefore important for you to
know the lawful basis for us processing your information. We process your data in our legitimate interests to facilitate the opportunities and provisions available to you when choosing to volunteer through Surrey Volunteering. These legitimate interests are determined through an assessment made by weighing our requirements against the impact of the processing on you. Our legitimate interests will never override your right to privacy and the freedoms that require the protection of your personal data. If you are interested in learning more about this legitimate interest assessment, please contact ussu.legal@surrey.ac.uk

 

What do we do with your information?
Your information is accessible by OpenCampus and Surrey SU for research and reporting purposes and to contact you. We will contact you through email, notices posted on our websites or apps and other ways through our services, including text messages and push notifications. We will send you
messages about the availability of our services, security, or other service-related issues. We also send messages about how to use the services, network updates, reminders, job suggestions and promotional messages from us and our partners. Please be aware that you cannot opt out of receiving service messages from us, including security and legal notices.  We also enable communications between you and others through our services, including for example invitations and messages between connections. When you connect with an organisation through the website, your profile is visible to that organisation’s administrators. We provide your public profile information to the administrators of
the organisations that you connect to, as well as aggregated information about users of which your data may be included. When you are connected to an organisation, their administrators can contact you and view your public profile information.

 

Upon registering, you specifically grant Surrey SU the ability to view, download and keep a copy of your public profile data. You also permit the following additional permissions:
 Surrey SU can view your registrations that take place through the System. This is in order to help support your development and to assist you in successfully connecting to their partner organisations for opportunities for which you have registered;
 Surrey SU can view your activity on the portal including communication that is sent through the portal. This is to monitor the safety and security of their users and to ensure a positive user experience;
 If you are registering as a provider, Surrey SU will automatically have administrator access to your account to help support you in connecting with their users.

How long do we keep your information? The information you share with us via the OpenCampus platform is kept for as long as your profile is active. Upon graduation from university, users are encouraged to conclude their profile and resign from using such services, at which point your data will be erased. Surrey SU retains the right to reference anonymised statistical data, (making no reference to individual data), but may be used for assessment and overview purposes pertaining to the usage of volunteering provisions and services.

 

Who do we share your information with?
When you connect with an organisation through OpenCampus, you provide them access to your profile information. This information may be used to help assess your suitability for a role for which you applied or to contact you about upcoming events or activities. This information may include, but is not limited to:
 Name
 Email
 Phone number
 Gender
 Occupation type (Employed, Student or Other)
 City and country you live in
 Company or university that you work or study at
 Information about your specific area of work or study
 Department you work or study in
 Skills you have and skills you want to develop
 Career Interests
 CV and LinkedIn profile
 Photos and videos you submit
 Reflective notes and information that you upload
 DBS Number (Disclosure and Barring Service)

 

There are multiple ways in which you can connect to an organisation, these include, but are not limited to:
 Applying for an opportunity with an organisation;
 Reporting that you are working or studying with an organisation;
 Uploading hours completed with an organisation;
 Following an organisation from their profile.

 

Additionally, we may disclose your submitted information to third parties:
 When you register on OpenCampus, we send your basic contact information (name, email address, phone number, occupation, and organisation) to the organisation with which you are registering;
 If OpenCampus UK Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets;

 If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.